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Accessibility Statement

Last Updated: July 1, 2026

Contents

 

Section 1

Our Commitment

 

Food In Bulk (foodinbulk.com), operated by Lexunder, Inc., is committed to ensuring that our website is accessible to all people, including those with disabilities. We believe that every person deserves equal access to information and the ability to shop online, regardless of ability or the technology they use.

We continually work to improve the user experience for everyone and apply accessibility standards as an integral part of our web development and design process — not as an afterthought.

 

Section 2

Conformance Standard

 

WCAG 2.2

Level AA Web Content Accessibility Guidelines — World Wide Web Consortium (W3C)

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

WCAG 2.2 Level AA is the standard referenced by the Americans with Disabilities Act (ADA) and is widely recognized as the benchmark for accessible web design in the United States.

 

Section 3

Measures We Take

 

Food In Bulk takes the following measures to ensure and maintain the accessibility of our website:

  • Accessibility is included as a requirement in our website development and redesign processes.
  • We conduct regular accessibility audits and testing with assistive technologies.
  • We provide full keyboard navigation support throughout the website, including the shopping cart and checkout.
  • All non-text content — including product images — has appropriate text alternatives (alt text).
  • We maintain sufficient color contrast between text and background elements to meet WCAG AA contrast ratios.
  • We use clear, consistent navigation mechanisms and page structure across all pages.
  • Forms, including checkout and account registration, include visible labels and accessible error messages.
  • We use semantic HTML to ensure compatibility with assistive technologies.

 

Section 4

Known Limitations

We are actively working to identify and remediate all accessibility barriers on our website. While we strive for full conformance with WCAG 2.2 Level AA, some areas may still be in the process of being updated.

Areas where we are currently making improvements may include third-party embedded content, certain interactive elements, and legacy product pages. We are committed to resolving all known issues as quickly as possible.

If you encounter a specific accessibility barrier that is preventing you from using our website, please contact us — we will make every effort to provide the information or functionality you need through an alternative means while we work on a permanent fix.

 

Section 5

Supported Assistive Technologies

 

Our website is designed and tested to be compatible with the following assistive technologies:

  • Screen Readers: NVDA, JAWS, VoiceOver (macOS & iOS), TalkBack (Android)
  • Screen Magnification: ZoomText, built-in OS magnification tools
  • Speech Recognition: Dragon NaturallySpeaking, Voice Control (macOS & iOS)
  • Keyboard-Only Navigation: Full site navigation without a mouse or pointer device

 

We aim to support the most recent versions of these technologies in combination with modern web browsers. If you experience compatibility issues with a specific assistive technology, please let us know.

 

Section 6

Feedback & Contact

 

We welcome feedback on the accessibility of foodinbulk.com. If you:

  • Experience an accessibility barrier on our website
  • Need information provided in an alternative format
  • Have difficulty completing a task such as browsing products or checking out
  • Have questions about our accessibility practices

 

Please contact us — we aim to respond to all accessibility feedback within 2 business days.

Food In Bulk — Accessibility
Email: [email protected]
Phone: (718) 717-1029
Address: 2769 West 15th Street, Brooklyn, NY 11224

 

Section 7

Formal Complaints

 

If you are not satisfied with our response to your accessibility concern, you have the right to escalate your complaint to the relevant enforcement body in your jurisdiction.

In the United States, you may contact:

  • U.S. Department of Justice, Civil Rights Division — for matters related to the Americans with Disabilities Act (ADA). Website: www.ada.gov
  • U.S. Access Board — for technical standards and guidance on accessible design. Website: www.access-board.gov

 

We encourage you to reach out to us directly first — we are committed to resolving accessibility concerns and improving the experience for all users.